Sunday, February 11, 2007

Disney Treats Guests Like Visting Royalties

You get to learn the Disney philosophy when you take their management course offered by the Disney Institute. For example,

"Did you know that the average person takes 27 paces before dropping a wrapper or some piece of garbage?" said Bob Spina, a facilitator for The Disney Institute. "That's why you will have a difficult time taking 27 steps anywhere in the Magic Kingdom without bumping into a garbage can."


We were also told of this during our Keys To The Magic Kingdom tour, that the tale really was about Walt who observed how far guests would walk before tring to find a place to discard litter.

Zz.

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